Terms of Sales

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TERMS OF SALES HOTELS ET RESIDENCES

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TERMS OF SALES GROUPE AFFAIRES/LOISIRS ET/OU SPORTIF – SEMINAIRES - BANQUETS – MARIAGE - CHAMBRES

5, place Bellevue - 64200 Biarritz
Côte Basque

Info covid

Covid information

Dear customers,

We hope you and your loved ones have come through this difficult period in the best possible conditions. Our teams look forward to welcoming you to our establishment.

Your more flexible booking

We have adapted our booking conditions as of our reopening on 12.05.2021

Our general conditions of sale remain unchanged.

Book safely: with our flexible rate, you can change or cancel your stay, free of charge, up to two days before your arrival.

Your safety, our priority

The safety of our customers and our employees is our priority.In this sense, our teams analyzed the recommendations of the health authorities concerning the rules applicable in the context of the prevention of risks related to the COVID-19 pandemic. We are implementing additional measures, which comply with the latest recommendations in terms of hygiene and cleaning, in order to guarantee the safety of our customers and employees.

The measures implemented cover a wide range of subjects, from compliance with barrier gestures to recommendations for cleaning products, including cleaning procedures for rooms and common areas.

Find below the details of the special COVID-19 hygiene protocol implemented in our hotel.

We remain attentive to the development of the situation and will keep you informed if necessary.

We thank you for your trust and hope to welcome you soon.

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